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Telecommunications Cost Recovery & Reduction Overview

It is a known fact that the majority of telecommunications invoices contain errors.  You, like most companies receive hundreds, if not thousands of bills monthly, all in varying formats. The sheer volume and complexity of the invoices prevent detailed monthly review.  As a result, bills are often paid without question, particularly if they are in line with the previous month’s expenditures. To combat these issues, Trans Audit’s Telecommunications Cost Recovery & Reduction services are designed to ensure that:  

• Contracted and tariffed rates are accurately reflected on all invoices
• All contracted provisions, such as discounts, exemptions, service levels, etc. are correctly applied in recurring and non-recurring billing line items
• Telecommunications invoices only reflect the facilities and services currently in use
• Extraneous and unutilized services, as well as recurring errors, are removed from future billing
• Billing errors at the sub line item level and not visible at the invoice level are identified and corrected
• Cost reduction and contract improvement opportunities are identified and implemented to reduce future operating expenses
• Cash refunds of overpayments are expeditiously recovered and all credits are received and utilized
• Carrier refunds and credits are received in totality and truly reflect your full entitlement

Our Telecommunications Cost Recovery & Reduction Process and Results

• Direct communication and coordination of the data collection, expense review and refund process with your telecommunication service providers - utilizing a letter of authorization, we interface directly with your telecommunications providers
• Comprehensive line item and sub line item billing review by Trans Audit's telecommunications experts
• Identification, resolution and removal of errors from billing
• Reconciliation of billed circuits and services against active locations and circuit inventories
• Identification, substantiation and submission of overcharge claims to your telecommunications providers
• Negotiation and settlement of overcharge claims
• Receipt and reconciliation of all refunds and credits
• Elimination of excess circuits, components and accounts from billing, resulting in streamlined billing and greater efficiency
• Greater accuracy in billing, reflected by verified rates and the removal of extraneous and unutilized services
• Ascertainment of market competitive and cost effective rates
• Enhanced understanding of costs by vendor and service type, resulting in improved decision making, volume purchase opportunities and greater negotiation power
• Hard dollar cash refunds and reduced operating expenses